Error documentation methods > 자유게시판

When using software programs or operating systems, it's not uncommon to encounter technical problems that need to be documented for further reference or troubleshooting. In such cases, having a screenshot of the issue can be incredibly valuable. But, many users are not sure how to take record evidence of an problem. In this article, we'll walk you through the simple instructions to capture screenshots and document evidence of errors.

Taking a Screenshot

Taking a capture image is a straightforward process that varies depending on the operating system you are using. Here's a diagrammatic guide for Mac individuals:

For Windows:

1. Press the Print Screen key shortcut (usually located between the Ctrl and Scroll Lock key keys) on your input device.
   
2. Open the Paint application (pre-installed on Windows or obtain elsewhere) or any other graphic design tool.
   
3. Press Control + V to insert the image into the application.
   
4. Save the image with a description that explains the issue.
   
5. You can also use the Snip & Sketch tool in Windows 10 and later versions to capture specific regions of the screen or take a screenshot of an active window.
   
   

For Mac:

1. Press Command + Shift + 3 (for a full-screen capture) or Control + Shift + 4 (to select a particular area of the screen) on your keyboard.
   
2. Release the keys to capture the image.
   
3. You'll see the image saved on your workstation as a PNG file.
   
4. Name the image with a descriptive description, and save it in a designated.
   
   

Recording Evidence

Recording a video of the issue provides more information than a static screenshot and can help developers diagnose the issue more precisely. Here's how to record a video recording on Windows:

For Windows:

1. Install and open screen recording software (free screen recording software).
   
2. Select the area of the screen you want to record by clicking on the plus button in the "Sources" panel.
   
3. Select the quality settings (quality, resolution, and frame rate).
   
4. Click the red button "Start Recording" button to begin the recording.
   
5. Once you've completed the capture, click the red "Stop Recording" button.
   
6. Save the video file with a meaningful name.
   
   

For Mac:

1. Install and open QuickTime Player (free video recording software).
   
2. Go to File > New Screen Recording (or mega888 use Command + Shift + 5).
   
3. Select the region of the screen you want to record or choose to record the entire screen.
   
4. Click the red button button to begin the capture.
   
5. Once you've finished the recording, click the "Stop" button.
   
6. Save the image file with a descriptive description.
   
   

Tips and Tricks

• Always verify you have sufficient capacity to save your images and video recordings.
  
• Organize your images and captures organized by establishing directories and naming them with meaningful dates and explanations.
  
• Use clear and informative descriptions, including the error type.
  
• If the problem occurs frequently, consider capturing a longer recorded sequence to capture all instances.